If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. On-board services. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. To see a list of accessible coach routes please clickhere. Should be booked as Children. Please call us 36 hours prior to travelling to check the latest status. Calls to this number are charged at local rate. O'Fallon Serving St Charles County since 2007. , O'Fallon, IL 62269 Location hours are from : 7:00AM to 7:00PM. Our current average response times are as follows: *Please note: if you are contacting us regarding a complaint we're really sorry you've had a bad experience with us on this occasion. We carry a limited number onboard most coaches. Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. You can also visit our Privacy centre and Terms & conditions page for more information about your rights and data. Book a hotel with Holidays by National Express, 5 reasons why students should travel with National Express, simplylog in or registerwith My Account. Open returns are not available on European journeys. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). Open returns are not available on European journeys. You can also find more about ticket options on our Ticketing page. To see a list of accessible coach stops please click here. For help and more information on how to use Coach Tracker visit our coach tracker help page. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. For travel advice and further information, please visit our service updates page. Should be booked as Children. Our aim is to create an accessible service that is inclusive of all our customers and their needs. NEXT. When travelling with us you can expect: You can find more detailed information on our coronavirus (Covid-19) safety measures by going to ourcoronavirus safety page. We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. Seat Reservation. If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel. Manage your National Express booking (Subtitled) - YouTube 0:00 / 1:48 Manage your National Express booking (Subtitled) 56,271 views Jan 31, 2017 44 Dislike Share Save National Express. Learn more about cookies. You can purchase your Season ticket from any of ourNational Express Travelshops. AirIndiaExpress - Manage Booking Failure to do so may result in the child being required to pay the full fare for the journey on that day. Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel. You can cancel your booking up to 15 minutes before your departure time. The National Express website uses cookies. Unaccompanied children will not be carried. The price of your ticket is dependent on when you're looking to travel, your age, who you're travelling with and how far in advance you book. Minimum price. Amsterdam, Brussels and Paris (including interim stops). Don't forget, you can alwayscontact usfor any other issues you may have. You are not required to book in advance, however wherever possible, if you require assistance please get in touch at least 36 hours before you intend to travel with us. By continuing to access the site you are agreeing to their use. The combined weight of both items for the hold must not be more than 20kg. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. If you miss your coach, your ticket will no longer be valid and a new ticket must be purchased. Can I cancel my ticket? Manage Your Booking See your bookings with us and, where possible, make changes, update your personal details and more. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. To see a list of accessible coach routes please clickhere. Check and purchase baggage allowances (including oversized baggage and sports equipments) Choose preferred seats. Unaccompanied children will not be carried. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. Make a complaint - If things havent gone right and youd like to make a complaint, please send us a message with the details explaining what went wrong. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. What travel classes are available? Select a return within 3 months of your outward travel. It's a great way to save some money when you make the same journey more than three or four times a week. 03717 81 81 81 - (option 3)(lines open 9am - 5pm 7 days a week). Unaccompanied children will not be carried. Book London to Bath coach travel from 11.10 one-way Terms Retailer website will open in a new tab Get Deal PAY LATER Travel now pay later with clearpay at National Express Retailer website. Discover Book Manage Help United Kingdom Log in Please log in to access the page requested Membership number / Username PIN / Password Forgotten PIN / Password? Log in to My Account and view your ticket information. Coach Tracker. Tired of standing on the daily commute to work? If you need help with amending your ticket, check out our handy video tutorial below. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. Watch our short video and find out more about how you can edit your journey with ease. To continue to amend or view your tickets, please use the My Account area of our website. If you would like to send us a message please choose the most relevant category for your enquiry using the drop-down below. Passengers aged 60 and over are entitled to receive a small discount on European journeys. Children aged between approximately 4-11 years old, or up to 150cm tall, may use booster seats. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. Download Now. Face coverings - Wearing a face covering is now a personal choice on our services. Travel with the nation's number 1 coach company; book direct on our website for the best deals! Children under 14 cannot travel alone unless accompanied by a responsible adult (16+). The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. Unaccompanied children will not be carried. Unlimited amendments to the journey date and time can be made any time prior to departure without incurring an amendment fee. You can link previously purchased tickets when youlogin in or sign up to My Account using the same email address that you used to buy the ticket. Golf Package. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. Benefit from exclusive discounts on your favourite journeys. Simply call 1-800-953-7392 for assistance booking flights, hotels, ground transportation, event tickets and more - even dinner reservations or golf tee times. If eligible, you will see a 'Cancel & refund ticket' button. National Express operates a 24/7 media relations service every day of the year with an on call service operating for urgent media enquiries out of office hours. Coach Routes Map & Stops Finder | National Express You need to enable JavaScript to run this app. We have business-specific media relations contacts in each division of the National Express Group. allows) can be completed before the current departure time. Help using our website. (calls to this number are charged at local rate). Learn more about cookies. You can check your fare type on your ticket. If you have purchased a ticket but do not have an account with us yet, you can register for an account using the same email address you used to purchase your ticket to view your ticket or make an amendment. For new bookings, timetabling and general enquiries call our Customer Contact Centre on: (calls to this number cost 13p per minute plus your telephone companys access charge). My Account will then check one more time that you wish to cancel your ticket. The National Express website uses cookies. Calls to this number are charged at local rate. Please select your passenger type first and then add your coachcards. - Tickets booked through. Fares, discount cards and extras. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. Learn more about cookies. Should be booked as Children. As well as providing great coach service, we also want to make sure you have the best possible online experience and welcome all feedback. Please accept our sincere apologies for the inconvenience caused. Calls to this number are charged at local rate. Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. Additional infants aged 0-2 must be paid for. We use owned and third-party cookies to improve our services. Your booking number Retrieve booking If you booked your flight on sunexpress.com or with an agency please enter your last name and your booking confirmation number in order to check and manage your booking details. - Tickets booked through the app are automatically added to My Bookings and available offline - Search and book coach travel to 100's of UK towns, cities and airports on the go Should be booked as Children. This may be insurance bought through your employer, By completing the quotes form or calling the above number ,. Unaccompanied children will not be carried. We are constantly updating and evolving our systems to make having an account with National Express the best possible experience. Open returns are not available on European journeys. To book any assistance, please complete the travel assistance form. If you don't already have an account you can create one using the same email address you used to book your tickets and then link your ticket to your account by entering your ticket number. Failure to do so may result in the child being required to pay the full fare for the journey on that day. Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. My Booking We bet you can't wait to discover the wonderful world of the Disney Parks, but in the mean time, please double check the details of the packages you've booked directly with us. Select a return within 3 months of your outward travel. This will depend on your fare type. Prefer using Facebook? Please call us 36 hours prior to travelling to check the latest status. Add your coachcards enquiry using the drop-down below unless accompanied by an adult 18! Make having an Account with National Express you need help with amending your ticket Ticketing page the nation & x27. 26 and 59 inclusive the latest status centre and Terms & conditions page for more information about your rights data... More time that you national express manage my booking to cancel your ticket information use booster.. For more information on how to use coach Tracker help page select your passenger first! Javascript to run this app or calling the above number, one more time that you wish cancel... 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