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FAQ's
Everything you need to know so you can use Xero like a pro.
Understanding cloud accounting
Cloud computing got you perplexed? You’re not alone. Most of us talk about “the cloud” without even realizing what it really means. We’re clearing the air on cloud computing and how it can benefit your small business.
Why cloud accounting is good for business
If you want your business to work faster and smarter, cloud accounting software is a wise investment. Working in the cloud will give you a better overview of your finances, and speed up your business.
What is Xero?
Xero is beautiful accounting software that lets you automate day-to-day bookkeeping tasks, so you have more time to focus on things that matter to you. With Xero you can import bank transactions and send invoice reminders, pay off your staff with Xero Payroll and drive profitability with Xero Projects. You can also invite your accountant or bookkeeper into Xero to help you meet all your tax obligations.
Is Xero easy to use?
Yes – very. Our beautiful software is designed to be user-friendly even if you do not have an accounting background.
Can I use Xero offline?
No. Being ‘in the cloud’ requires an internet connection.
What is the cloud?
The cloud is a secure platform to make data and software accessible online anytime, anywhere, from any device. Xero was built in the cloud – for the cloud. This is unlike many accounting systems that were built for desktop and later adapted to be in the cloud. With Xero, all you need is an internet connection to access financial data. Xero automatically releases upgrades, so when you access the product you’re always using the most up-to-date version. There’s no business downtime or costs associated with upgrades.
Can I access Xero on my mobile phone or tablet?
Yes, Xero is a fully cloud-based system. You can access it from an internet enabled phone, tablet or desktop/laptop computer, and multiple users can work on it simultaneously.
Can customers pay me through Xero?
Yes. With payment services like Stripe or GoCardless, customers can pay you directly. Include a ‘pay now’ button in your invoice to get paid even faster. Find out more here.
Does Xero integrate with other apps?
Yes. Xero has an ecosystem of 1000+ apps, allowing data to flow seamlessly from Xero to third party apps – from payment platforms like Stripe and PayPal to CRM systems like Insightly. The Xero App Store makes it easy to navigate the ecosystem and find the right apps for your business needs.
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